These terms and conditions form a contract between us for therapeutic work. It is important that you read, understand and sign these terms and conditions before you proceed with therapy.
Life Coaching is interactive, and is essentially a dialogue between two equals. It works from the empowering premise that we have the resources we need within us, but often some outside assistance is required in order to access these. It is about moving from where we are to where we want to be, through a process of exploration, involvement and action. It’s about now and the future, with an acknowledgement of the past. Its primary focus is on the patterns and issues that underlie the story that you bring.
Initial consultation: At the beginning session we will discuss your difficulties and the reasons you are seeking help. This will also be an opportunity for you talk about what your expectations are for therapy. Generally this will take two sessions. The initial session is also for us to decide whether we think we can offer you the help you need or whether we think that you might be better helped by another therapist or organisation, in which case we will discuss this with you. If we agree to work together then we will discuss arrangements for ongoing sessions.
Regularity of sessions and cancellation policy: Session continuity is important in therapy in order for it to be effective so it is important that sessions are regular. Once you have agreed to therapy, we will reserve a weekly time slot (50 minutes) for you. we charge for any missed or cancelled sessions unless we can find an alternative time; this is so we can set aside the same time for you each week and maintain session continuity. If you are unable to attend a session please let us know as soon as possible so that an alternative arrangement can be made; if sufficient notice is not given then you may be charged for the cancelled or missed session. If you take a holiday during our work together, we shall try to find a replacement time for the missed session(s); however, if this is not possible then it is expected that missed sessions will be paid for.
We will give you as much notice as possible of holidays and other absences we foresee. If we need to cancel a session in the event of an emergency we will make arrangements to replace this missed session where possible.
Confidentiality: Overall, what is said between you and us in the therapy sessions is strictly confidential. However, there are some exceptional circumstances under which confidentiality will be breached, even without your permission, and they are
If we feel that you are a danger to yourself or to others, or if there is sufficient evidence to raise concern of the health, welfare or safety of children or vulnerable adults. In these circumstances, we will initially encourage you to contact an appropriate source of support/help. However, if we feel that you are unable to do so we will have to make this contact myself but we will discuss this with you first before passing any information on to others and explain why we are taking this course of action. If the danger is sufficiently acute, for example if you have gone missing in worrying circumstances, or if you are not able to make rational decisions regarding your personal safety or that of others, then discussing a breach in confidentiality with you may not be possible.
We are in supervision as part of my commitment to good practice as this is in keeping with my professional duties as outlined by the British Psychological Society. The duty of confidentiality extends to my supervisor/s who is also a qualified and accredited professional. In addition to this, by way of respecting your privacy, if we see you outside of the office premises, we will not approach or acknowledge you unless you do so first.
Fees: we take payment in full at the end of each session by either cash or cheque (payable to ). Unfortunately we do not have the facilities to accept credit or debit card payments.
Arrival and late attendance: we regret that we cannot make up time if you are late. If you wish to arrive earlier than your appointment time, Please do not arrive intoxicated (no alcohol or drugs, other than prescribed drugs).
Non-attendance of sessions: If you are unable to attend a session and do not give more than 48 hours notice you will still be charged. If you do not attend two consecutive sessions and you have not contacted us beforehand to inform us that you are unable to attend, we will assume that you no longer wish to continue with therapy.
Progress of therapy: As therapy involves talking about your concerns, you might experience some difficult feelings as the therapy progresses. It is also possible that you might find some sessions challenging, and indeed painful, as you remember certain events in your life history. It is quite normal to experience these kinds of feelings during the course of therapy as you uncover aspects of yourself and your experience that have perhaps been avoided or forgotten. This is not a sign that therapy is not working and you are encouraged to persevere with the process and discuss these difficult times with me. As therapy progresses you will hopefully feel a greater sense of acceptance and enhanced understanding of yourself.
Ending therapy: There may be times when therapy seems difficult and you wish to discontinue. It can be beneficial to work through these challenges; however, if either you or we think it is time to end the therapy then we will agree on a mutual time to finish. If you foresee that you may need to terminate your therapy sessions in the near future please try and give me as much notice as possible.
Emergency: Regrettably, we do not offer emergency support as we cannot guarantee availability to you. If you are in danger in any way please contact the emergency services, your GP or the Samaritans (08457 90 90 90).